1.M/s. UNITED CONSUMER BAGS or Registered Trademark brand “UCB” a Hyderabad (Deccan) based essential commodity packing sacks and general packaging bags manufacturers and bulk suppliers, we offer our products and serve only for domestic market clientele and company offers custom design bags and predefined specifications bags. Maximum extent most of the products are manufactured within our infrastructure capacity and few products are dependent on outsourced suppliers partially or not fully.Until and unless we are confident of business and market potential for any new product(s) launch or introduction we don’t get into any fresh investments or wrong promise deliverables to our existing and new clients. Subsequently, paper and paper allied products we have intentionally restricted to handle irrespective of the business market, potential and revenue generations etc., because of our policy matters. Reason is very simple and specific., paper and cardboard / artboard products are made out of trees which we don’t encourage to cut it or affecting mother nature. Plant a tree and maintain a tree we stand next to the gentlemen to encourage within our capacity. “Love and respect nature. Nature reciprocates to return good at all times” that’s our policy.

2.BUSINESS RELATIONSHIP BETWEEN CLIENT AND COMPANY:

M/s. UNITED CONSUMER BAGS or UCB believes in strictly follow all the set rules and terms clear, specific and transparent at all perspectives to avoid any kind of conflicts right from the initial level to the end.Thereby, outcome result deliverables always be hassle free and smoot. Beyond ethical business practices neither a company nor a brand or brand representatives encourage or entertain any kind and mode of materialistic, moveable or immovable things and articles gifting, liquid fund transfers to third-party account or profit-sharing concepts or direct or indirect liaising, yellow or white metal gifting, royalty sharing or adjustment deals strictly ruled out as part the company’s COCs. If any such proposals come across, we decline or disagree those proposals or businesses and subsequently complain to the client’s vigilance authorities with prior warning notice. But still if such ignorance notified, we take further legal appeal to the respective government agencies.

3.STANDARD PROCEDURES OF CLIENT’S ORDER AND EXECUTION PROCESS:

Unless otherwise the company or brand receive an official and legally valid purchase order from client followed by the budget approval, orders shall not be escalated to processing level. And, our desired team or front-end officials will do all necessary co-ordination related to any specific orders or inventory indents to avoid conflicts. Any third-party involved services, such as bags or sacks designing, editing, corrections, DTP services, type setting, language translation, LD / HM liner insertion, stereo film making, CMYK plates, BOPP cylinders, manual screen printing etc., in that case client should indicate us very clearly. Subsequently, client intervention and co-ordination both are mandatory. Once final output is approved by the client and any mistake or complaints triggered in them neither a company nor a brand is liable for any kind of claims and damages. At the same time payment should not withheld for any cause reasons.

4.COMMERCIAL APPROVAL FROM CLIENT:

Any specific order(s) or inventory client should communicate to us through the official email correspondence mandatorily. WhatsApp / SMS text messages shall not be considered as an official instruction or work order followed by which every detail related to the product and its technical specifications should be clear and specific in purchase order. Subsequently, project details and allocated budget figures basic value and tax abbreviations must be indicated very clearly, same document is being treated as legal document. Most of the cases clients uses their business email address from public domain ID’s, in that cases reliability factors be checked from our technical resource team and such emails trust factors rating will always be at special screening for security reasons as part of our systems. At the same time few clients use licensed version or paid version business email accounts either from Google Business or Microsoft outlook, for such trusted business emails accounts we check their cyber securities layers to avoid any kind of conflicts for better digital experience provided the same should be approved by our experienced software technical team for highest securitization end to end encryption.

5.QUALITY COMMITMENT TO CLIENT:

The company or UCB always provide the complete technical information to the client for any specific orders as part of the responsibility and high transparency levels which includes product type and specifications, application of usage, thickness of the fabric in GSM, each bag or sack weight and layers, load sustainability, lamination and allied products involved to develop them as finished product. Drop and tear test, maximum load filling test, print specifications, printing content, truthful label information’s, stand prince information and validity, social messages icons if any, Government prescribed statutory information and instructions and etc., everything be checked before escalating the project to production plant. Unless otherwise we get an official approval from the client through email communication and return confirmation for the same till then project be on hold or will be in lean mode.

As far as the quality commitment and constraints are concerned that varies from product to product followed by its specifications indicated and insisted by the client. Subsequently testing method has to follow as per the below instructions. Beyond unscientific method of testing or non-technical testing method shall be disagreed by the company or UCB without any second thought undoubtedly. And, any objections raised in terms of quality, quantity, packing, print resolution, strength, stitching, finishing or any other issues lead to decline by client’s sales team, product manager(s), or brand promotion department officials etc., UCB shall disagree their statement of opinion or we don’t react and confirms that our co-ordinations, communication and obeying order only from the marketing head or senior official of the company or person who deals with us.

6.NONWOVEN UNLAMINATED FABRIC BAGS: These bags are widely used in retail sectors, corporate and small medium businesses for their general applications, subsequently nonwoven unlaminated bags are also tagged as budget constraint bags which will work out at cost efficient product.  Irrespective of the fabric and its embossing pixels, manual stitching can sustain load up to a certain extent provided they are purely based on the fabric thickness, quality and other industrial parameters used to make them.

Again, these bags are not advisable to test by keeping any solid metal bars, nuts and bolts, chemical agents or reactors, sharp objects etc., and nonwoven fabric is made out of PP Granules which is originally a base raw material by the allied petroleum product brought out to man-made fabric or nothing but self-adhesive web bond fabric (looks like a knitted fabric) it comes in many colours and shades through the industry process. Thereby nonwoven is not considered as eco-friendly product as per the expert’s research and conclusion. Any solid cut colours, RGB / CMYK image or pictures can be printed on it in either in baby offset or full offset printing machine. But print resolution outcome can’t be guaranteed when compared to paper print output because of the fabric pixels dots and rough texture.

• Ultrasonic nonwoven machine-made bags are heat processed bags, pealing them in reverse direction from the edge is not advisable and technically inappropriate action. Because they’re heat pressed can be easily tearable by putting little energy.
• Manually stitched bags can also be tearable from the edge or any corner depends on the basis of fabric quality, strength and other specification parameters followed while stitching the bags.
• Actual rate for the genuine virgin fabric and negotiated rate also matters most. Client should be aware of all these things

at the time of deal finalization rather conflicting things at the end.

• More negotiations and discounts may lead to substandard quality products and inaccurate finishing. Clients must be very clear in all their views and opinions at the time of business deal opening itself.
• Client is solely responsible and liable to insist upon stitching type, model, application of usage, quality and other essentials specifically if any rather than raising objections at the end.
• Few agricultural seeds, fertilizers and pesticide client insist dealer or distributor name printing on bags either side or single side, in that case MOQ should be maintained for each dealer name print followed by which client has to provide dealers name in Excel format along with DTP typesetting in PDF format. We don’t accept any third-party services related to such type of projects, in case if we accept them will be charged separately and additional at actual.
• Proofreading and alignment check is solely at client responsibility and they will be charged separately based on number of colour code impressions and such projects are purely considered as manual print.

7.NONWOVEN WITH BOPP LAMINATED BAGS: Nonwoven fabric by its original properties they are flexible same like knitted fabric, but it’s not. Lamination on nonwoven fabric either inner or external (Transparent film or BOPP external) is nothing but changing its original properties and making them stiff or rigid, obviously transforming these types of fabric onto a bag shape or design perforation (stitching dots) mark will occur, thereby strength of the fabric will automatically reduce and that can be easily tearable without using even a little human energy from any corner or using any sharp objects. In spite of which if the client insists, then risk is accepted by the client by default and damage claims shall not be entertained anymore.

• Any man-made product and things look in the form of sheet can be tearable by putting little or high energy from any corner. Neither it is acceptable nor permitted or guaranteed.
• Bags are meant to test by putting load and test except solid metals items, metal bars, nuts and bolts, chemical agents, reactors, screws etc.,
• Bags should not be tested by stamping and pulling from the legs or rubbing on any rough surfaces too.
• Bags should not be tested by filling and throwing from a distance or also not acceptable to carry them even in bike side luggage holder handle because they may have sharp edges and may occur damage to the bags handle and fall.
• Scientific and technically proven testing method is supposed to be load filling and transit from one place to another within the production plant / factory.
• Load filling and hang on for at least couple of hours is advisable.
• Intentional wrong testing attempts by tearing, burning or fire test, water or any soluble pouring into it is not advisable and acceptable.
• Few agricultural seeds, fertilizers and pesticide client insist dealer or distributor name printing on bags either side or single side, in that case MOQ should be maintained for each dealer name printing and client should provide list in PDF format in whatever the regional language they require. If client insist us to do so that’s a third-party service and would be charged extra at actual. If any corrections support extended up to 4 tries or attempts maximum, beyond four attempts neither UCB nor our regular vendor shall not accept to do so.
• Proofreading and alignment check is solely at client responsibility and they will be charged separately based on number of colour code impressions and such projects are purely considered as manual print.

8.PP / BOPP ESSENTIAL AND NON-ESSENTIAL BAGS AND WOVEN SACKS: PP and BOPP bags are also come in many variants and these products mostly considered as an essential packaging element used in many industrial sectors for small medium sized weighable packing needs which includes in agricultural essential packing and forwarding. Example; Cement, Wall putty, Seeds and Fertilizer, Vegetables, Pulses and Grains packing etc., we manufacturer as per the client specific requirements and none of them are readily available. So, client should be very clear in their requirements accordingly rate will be quoted based the current raw material and market value as and when we propose at the same time raw material rate fluctuations shall also be applicable at the time of billing.

• BOPP cylinders are extra and rate is purely on the basis of number of colours involved in that particular design.
• BOPP multicolored projects MOQ should be maintained and they will not be included in the project cost or billed separately for cylinders. Else client has to provide cylinders.
• The company or UCB provide quality test certificate for every consignment supplied to client if insisted.
• Upon insisting of COA & MOC documents company will provide for every consignment shipped to client.
• Client is permitted to check the consignment randomly in front of our official employee only as per the standard procedures.
• Beyond scientific and non-technical procedures testing method and raising complaints, the company or UCB shall not agree to reimburse or replace the product.
• If at all any genuine and true complaints we stand by our commitment to replace it without any hesitation provided client must furnish that particular drop test video footage along with voice.
• Video footage complaint must be emailed to us in detailed written format, only such complaints be entertained.
• Complaints raising after the long gap or beyond 10 days such complaints are also not accepted for many reasons.
• Without GST or tax billing goods shipment shall not be entertained as part of our terms.
• While fill and drop test client is not supposed to fill sand and test the sacks or bag.
• While testing the sacks or bag additional quantity up to 1Kg excess is permitted not beyond.
• While testing the sacks or bags, client should not throw the bag on any solid metals or rough surface.
• Drop test should not be conducted beyond 6ft height or normal person height, not beyond.

9.ENFORCEMENT OF LEGAL PROCEEDINGS:

In spite of provided legal terms and conditions in written document format, if client do not read and follow the instructions then it is purely considered as ignorance or casual or unprofessional attitude in business practices. In that case any payment dispute, conflicts, issue etc., arises UNITED CONSUMER BAGS or UCB will escalate things to alegal proceeding by giving an official prior intimation to the client desired email addresses by marking a copy to the respective department heads followed by the senior level authorities.

10.ETHICAL BUSINESS PRACTICES:

UNITED CONSUMER BAGS or UCB strictly follow “Nation First Concept and Ethical Business Practices” at all time by default. Offering or encouraging bribing liquid cash or profit sharing in the form of any materialistic gift articles giving is ruled out as part of the company’s COCs. If any such proposals come across, we decline such business deals without any hesitations. Certain extent in few cases client share our quotation details to other competitors for monetary gains that is also considered as intentional fraudulent attempts and legal offense, if any such incidents come across and proved to be guilty shall not be tolerated and may lead to legal proceedings.

11.STANDARD PROCEDURES OF QUOTATION FORMAT:

In general, our official quotation format and mode of communications we follow digital information sharing and transactions through email notifications. That will carry all necessary information based on the product and as per the client communications inventory indents, again rate offering is purely on the basis of volume in number or weight. If any deviations in volume or weight at the end rate will automatically differ by default.

12.BRAND PROTECTION POLICY:

We being a systematic and professionally organized company, manufacturers in essential and nonessential packaging products serving many corporates across pan India right from micro to medium to large scale clientele sometimes, accidentally we come across to see certain typical cases that intentional fraudsters approach us to supply same kind or replica or imitating the OEMs and their behaviors looks strange and act innocent. In such incidents we react very sensitively and alert original intellectual owners of the brand to act seamless. Thereafter original intellectual property right owners are supposed to take necessary action against such intentional to reduce risk factors to protect their brand and company’s interest. At the same time few may also claims that “UCB” is part of any anonymous company and quote that they represent local branch and heads business operations in their area. UNITED CONSUMER BAGS or “UCB”
provide or display such representative details in our official website domain or URL only that can be trusted.

13.DROP TEST ADVICE:

Usually, any clients or customers will have ample number of doubts in their mind about the packaging product and its strength, there is nothing wrong in it because they trust and buy product from us. Bags are meant to pack then shipment forwarding to indifferent locations to their dealers and distributors. If they break or burst by any chance is an embarrassing situation and they may even cause damage on brand value. Keeping that in mind clients test the sacks and bags at their plant in different parameters like fill and drop test. But there are certain methods to test in proper methodology that is supposed to be followed rather than testing unscientific and impractical.

• Bags are supposed to be checked by filling the desired product only rather than filling other product / sand / metals / liquid.
• As far as the grammage of the fabric, elasticity, density filling area, each bag weight, film lamination if any, all that are essentially countable and we genuinely take extra precautionary measures while producing and manufacturing bags and sacks.
• Random check and drop test in multiple attempts are advisable and they are supposed to be checked from client for their satisfactory end provided it should be checked from a distance up to 6ft height, not beyond.
• As far as the small density filling bags for fertilizer granules, seeds or farmer gift bags up to 12kg load sustainable we use either Nylon / Rabbit or Modi Cotton 2ply threads and handle would be double folder with single stitch. There won’t be any X mark on handle stitch area if insisted we’ll do it at extra cost.
• If the bag density filling capacity beyond 12 kg up to 25 kg we mandatorily use 3ply branded cotton thread as indicated above. If we use 4ply needle size will be bigger and there will be a chance of tearing because of perforation mark, thereby strength of the bag will reduce automatically.
• Unscientific and impractical way of testing the bag by tearing off and pulling from the leg or pealing from the edge is neither advisable nor permissible and not accepted. If client still wish to do such type of testing is at their fault and risk.

14.REPLACEMENT POLICY:

We, being highly responsible with professional attitude and approach the company and brand always stand by its commitment of quality and services besides timely delivery of the consignment, sometimes rarest of the rare cases defect production slot or batch may occur due to the power fluctuations or machine breakdown / calcium percentage and filler percentages mixture variation. If any such complaints should be notified immediately without any waiting period and must return the whole stock in as it is condition, delaying even 24-48hours whichever is lesser time frequency reversal commitment will not be accepted strictly & subsequently client complaint should be proved genuinely.

15.CREDIT FACILITIES OR POSTPAID PAYMENT POLICY:

Being manufacturer and bulk suppliers in commodity and essential packaging industry dealing with large cap companies, insisting upfront payments in regular business transactions somewhere relationship gap may create or affect our businesses. Thereby keeping that in mind we definitely encourage postpaid or credit facilities to the trusted and reliable company’s provided client’s business journey, consistency of business, growth level percentage year by year, market feedback report and ground level positive response all that will be considered to extend that facility., because we are also dependent on financial sectors like NBFC’s & Public Sector Banks for funding support, naturally its quite common to think about ROI and we are also liable to submit our monthly sales and stock report to our banks and we must act according to the banks policy. We’ll definitely support to a certain extent for credit period days from the date of the billing and dispatch, beyond that our policy matters shall automatically disagree the whole system. Some cases client is ready to pay more for getting a greater number of days credit period beyond 45 days or as per MSME payment conditions, for such client’s businesses we decline their order or inventory with our smiley face.

Maximum we try to educate and make them understand about the business protocol policies and fund mobilization for investments, in spite of it if they fail to understand we can’t help them except to decline irrespective their volume and business outlay. Funds and money are supposed to be like a running river water in business, if they stuck in one place things become contaminated like a stinking water. Some exceptional cases we don’t even accept MSME payment conditions for several undisclosed reasons, the whole discretion purely based on the management decisions at the end. Some typical cases we’ll also withdraw all credit facilities even to existing customers on the basis of previous bitter experiences.

Particularly for MNC’s, Government organizations, Trust and NGO’s, Religious worship institutions, Small & mid-size cap software companies we generally don’t supply for many reasons. Rarest of the rare cases if we agree to supply that’s only against 100% advance payment. In view of the above content, if client takes granted to delay our payment beyond the credit period granted by us, automatically bank rate of interest will be claimed by default against the total outstanding dues. If client deny to make principal balance dues plus interest amount payments, we’ll escalate things to legal proceedings.

16.INVOICE AND BILLING POLICIES:

Except micro and small enterprising firms and companies other than Medium and Large-scale organizations, MNCs, Corporates and PSUs usually operate their SCM / Purchase and Procurements in a centralized HQ office from where all decisions are taking place or initiated. Here, co-ordination and mis-communication very commonly happens while at the time of consignment delivery to the local address or plant, Delivery point or local plant GSTIN number not known or furnished by HO, many times local staff will not be having any such information from their HO to receive consignment load and many other common issues.

• As mentioned like that, there are many issues in general happens. So, we raise and provide two sets of physical bills + e-way + Quality certificate and declaration letter by default. One is supposed to be at plant and another set of documents must be acknowledged by the plant manager or official along with their seal and signature with small note if any.
• And, random quality check or drop test should be conducted on the spot while receiving the consignment and that should be in front of our official employee or vehicle driver besides which our driver / staff is permitted to take video footage for that event

17.BARTER SYSTEM DEAL:

Neither a company or brand do not accept barter system business deals at any circumstances at given point of time, reason is very clear and specific they may create business accounts conflicts and lead to tax auditable objections. Company’s preset rule and COCs shall not agree to encourage any such deals either by default nor by any force.

18.ASSET INVESTMENT ON BEHALF OF THE CLIENT AND PROJECT:

As far as the asset investments for client’s project in terms or providing the BOPP cylinders / Plates / Stereo film or any printing related third-party dependent articles / objects / elements, UCB will never entertain any such proposals unless and otherwise the project outlay or business volume is larger than the usual. If any such proposal come from the client end and proceeding towards materialistic force that is purely upon or against legally valid MOU and SLA agreement by and between UCB and Client or officially appointed agency or representative only. Basic general terms and conditions for these types of business deals operates on the certain clause of conditions such as;

• Agency / Agent / Direct client should get into an agreement of MOU with specific payment date commitments and realization.
• All payments should be in advance against the work order and its value of the deals. Subsequently, agency / agent / client should be aware of fluctuations of the rate offered by UCB as and when rate changes as per the market conditions.
• Business continuity is very essential and important & must be maintained regularity of deals on monthly basis inventory, failing which another clause of conditions will apply by default from UCB.
• Agency / Agent should not attempt to duplicate UCB official logo and not allowed to represent UCB directly with any clients in local domestic market. If any such found and proved the guilty is at fault UCB will lodge the complaint towards severe damage claims legally.
• Irrespective of the deal and outlay value, whatever the rate UCB offers they are ex-factory rate only and against the payment realization material consignment shall be dispatched to the client / agency point. Which means transportation charges would be applicable extra at actual by default.
• Agency / Agent / Client should mandatorily procure minimum 2,00,000 units / numbers of sacks or bags within the year from the date of the commencement of MOU agreement duly signed by and between. If they fail to procure that much of volume or equivalent to the business outlay billing will be done for claims.

19.INDEMNITY CLAUSE:

UNITED CONSUMER BAGS or UCB do not get into any kind of indemnify clause and terms with client orders linked to product or services rendered. Unless we read and understand the technical and legal terms of the document issued by the client, we maintain distance or non-reactive for such clauses. And if any suspicious hidden points lead to payment reversal or claims after a due course of time neither a company nor a brand entertain such conditions.

20.AFTER SALES COMPLAINTS AND RESOLVE POLICIES:

In business after sales customer support and complaints resolve cell is one of the toughest tasks to manage and maintain. And, that’s very important wherein our customers measure our integrity values. UNITED CONSUMER BAGS or UCB as a brand after sale customer support and complaint grievances department is very strict in monetizing every business aspect and try to resolve them in fast track at win-win situation. Besides resolving and satisfying our customers complaint is actually helping us to grow in reality check ground report followed by improvising our skill orientation and focus on accurate productivity. Subsequently, we are also equally responsible to update ourselves and allowing our clients to grow in their business journey by motivating them to adapt new and latest technology to save time and cost-efficient model. Our sincere efforts will always be there for hunting new and innovative things which can help to grow business to the next level. 

21.BREACH OF CONTRACT TERMS

Exchanging idea by intellectual arguments drive towards new things, Business, policies, code of conduct and terms are very common, at the same time they are important too in business. Breach of contract terms purely under the clause of mutual agreement by and between and they will be disclosed at the time of SLA on the basis of business billing, turnover, volume and outlay.

22.CLIENT ORDER DECLINE POLICIES:

Sometimes company straight away decline client order even to existing clients because of many genuine reasons, that could be anything related commercial terms, delayed payment history, inappropriate arguments, trying to dominate us, unparliamentary language arguments and discussions, misbehaviors attitudes with our sales staff or any serious ground feedback report etc., if any such indicated from the resources company will disagree to accept order or decline the client order. Same shall also be intimated to client without hiding the information.

23.CLIENT BUSINESS TRANSACTION DATA BACKUPS:

For that matter in any business data is a greater wealth than anything else in this digital world technology. Maintaining and managing data backup in a safe rack space with cloud data access even to mobile device have become trend these days. Which means future technology is data quick access and safe sharing to intended user. So, all our client’s data is stored at licensed version Microsoft OneDrive cloud space. But again, not all client’s data is saved and synchronized to cloud space due many reasons, at the same time we’ll maintain those data for up to 3years maximum tenure only for corporate business accounts.

Thereafter space cleanup will be in force and we don’t inform to clients because month on month clients get their accounts and business data by default. If the designing data and other master copy files we’ll transfer to the client desired email address, DVD / CD / Pen drive / External drive chip or data card version can’t be given or provided as our standard policy matters.

24.TERMINATION OF BUSINESS SERVICES OR WITHDRAW POLICY:

Where there is an opportunity door are open, exit is also a common phenomenon at any day, one should be ready for it. Unless otherwise business and relationship with client at all aspects seems perfect in angles related to business and transactions that relationship continues with mutual understandings from both sides. Sometimes, times and situation may lead to change in vendor or supplier to withdraw services for any cause of reasons, in such incident client may or may not express their views and opinions directly which depends upon their management policy matters. Here, final conclusion is very simple and straight to the dot. If client wishes to change, we do not have any kind of objections provided guilty should be proved and we anticipate genuine reasons. Against proving the guilty we’ll handover the entire intellectual assets of the client to their custody like master copies of design, logo or emblem, print related articles and things etc., provided client’s business account dues must be clear and zero liabilities if any.  Followed by which client must inform us well in advance at least a month notice period. Parallel to that client should arrange their own mobility to lift their properties from our factory or plant. At the time of collecting their property client should provide physical document copy of NOC and duly signed official letter on company’s letterhead. Subsequently client should also collect a NOC and declaration from us.

These are just a standard institutional policy matters and procedures if any such incident happens by any chance and that doesn’t mean that we permanently disconnect our person’s personal relationship bondage. UNITED CONSUMER BAGS or UCB always intend to retain relationship beyond business with all clients.

25.CLIENT ASSETS MAINTENANCE AND MANAGEMENT:

Assuming that client has ample number of assets in our custody like CMYK plates, BOPP cylinders, Stereo plates or films etc., as long as we handle their project or projects in regular mode of action we manage and maintain them in a good condition without charging anything such as timely greasing, dry conditioned room or free from moisture or corrugation free areas. To an extent we do not add any space charges too. But if client wish to take back their property without any genuine reason automatically all that levies would be charged by default.

26.COMPLAINTS AND RETURN POLICY:

If any product complaints related to the empty bags or sacks weight, weight tolerance capacity, density loading, sustainability strength,print resolution, lamination issues like air gap or trimming and stitching or any missed out elements we UCB shall definitely entertain such issues on high priority and try to resolve it as quickly as possible provided written complaints must reach out to our notice within one week from the date of the consignment delivered or invoiced whichever is earlier. Once product is used or distributed from your end to any third-party and then wrong handling in such cases complaints shall not be entertained and client is not permitted to withhold due payments. If any such intentional practices to escape for clearing due payments, UCB shall have complete legal authority tocollect the due payments with interest and penalty from all resources.

 

 

DISCLAIMER:Whatever the sentences, paragraph and points mentioned and briefed in detailed format in our terms & conditions page are as per our standard policies and applicable to all our customers without any favoritism from one to another and it will not be deviated at any circumstances. From time to time these terms and conditions may update and same will be informed to client and applied by default. Some states provencies has kept restrictions on single use plastic, rolls, sacks and bags. In that case we may not be aware of those restrictions or state implemented rules, client should check from their own resources if any such conditions are in force. In spite of which if client procure the material from us, we’ll not be at fault to make any penalty to the respective department(s). Any disputes or conflicts subject to Hyderabad (Deccan) jurisdiction.